Hdajee Privacy Policy — Your Data, Your Control

Hdajee collects certain information to provide you with the best experience. This falls into two categories: what you provide directly, and what is collected automatically as you use the platform.

Information you provide directly:

• Name, mobile number, and date of birth (collected at registration)
• Identity verification documents — copy of national ID or passport
• Payment details — Mobile Pay/Nagad/Rocket number (fully encrypted)
• Messages or complaints sent to customer support
• Information submitted when completing promotional forms

Automatically collected data:

• IP address & device type
• Browser type & operating system
• Platform browsing history & click data
• Login times and session data
• Betting history & transaction records

Hdajee uses your data only for defined purposes. No data is ever used without a legitimate reason.

Hdajee uses cookies on its website. Cookies are small data files stored in your browser that help improve your experience.

Cookies we use:

• Essential cookies: To keep your login session active and ensure platform security. Disabling these cookies may cause the platform to not function properly.
• Performance Cookies: Data such as time spent on each page and links clicked is collected to help improve the site.
• Functionality cookies: To remember your preferred language, odds format, and interface settings.
• Analytics cookies: To analyze platform traffic. This data is fully anonymized.

Cookies can be disabled through your browser settings. However, turning off essential cookies may cause certain features to stop working. In most browsers, you can manage this under Settings > Privacy > Cookies.

Hdajee never sells your personal data. However, limited information may be shared with trusted third parties where necessary to operate our services.

Who we may share your data with:

• Payment processors: Mobile Pay, Nagad, Rocket — only the minimum information required to complete transactions.
• Identity verification services: A government-approved verification platform is used for the KYC process.
• IT & hosting services: Secure server provider for platform operations.
• Legal Authorities: Upon a valid court order or lawful request from a regulatory authority.
• Fraud Prevention Agencies: To comply with anti-money laundering (AML) regulations.

All third parties with whom data is shared are contractually bound to uphold Hdajee's privacy standards. They may not use your information for any other purpose.

Hdajee uses industry-leading security technology to protect your data. We have multiple layers of protection in place to ensure that no information is ever accessed without authorisation.

Technical safeguards:

• 256-bit AES encryption — applied to all stored data.
• TLS 1.3 protocol — applied to all data transmissions.
• Two-factor authentication (2FA) — required for account access.
• Firewall and intrusion detection systems.
• Regular security audits and penetration testing.

Data retention period:

• Active account data: retained until the account is closed.
• Transaction records: retained for a minimum of 5 years, as required by law.
• KYC documents: 7 years after verification (in accordance with international AML regulations).
• Customer service records: retained for 3 years after the last interaction.
• Analytics data: automatically deleted after 26 months.

Every registered user on Hdajee has the following rights over their personal data. These rights are recognised under international privacy law.

• Right of access: You may request to know what personal information we hold about you.
• Right to rectification: You can request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to restrict processing: You can ask us to stop using your data for any specific purpose.
• Right to Data Portability: You can request a copy of your data in a structured, portable format.
• Right to Object: You can object to your data being used for marketing or profiling purposes.
• Right to withdraw consent: Where data is processed on the basis of consent, you may withdraw that consent at any time.

To exercise these rights privacy@hdajee.betto send us an email. We will respond within 30 days. In some cases, legal obligations may prevent complete deletion of certain data — if so, we will explain why.

Hdajee is an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18.

• Age verification at the point of registration is mandatory.
• Date of birth is verified as part of the KYC process.
• If a user is identified as underage, their account is immediately closed and all collected data is deleted.
• If a Parent or Guardian Has Concerns support@hdajee.betto let us know.

The Hdajee platform may occasionally contain links to payment gateways or verification services. These services operate under their own privacy policies.

• When you visit a third-party platform, that platform's own policies will apply.
• Hdajee is not responsible for the data collection practices of third-party services.
• You should read the privacy policy of any payment gateway before using it.

Hdajee works only with trusted and verified payment services. We never share user data with any unverified or untrusted third parties.

Hdajee may update this Privacy Policy as needed. The method of notification will vary depending on the nature of the changes.

• Minor Changes: The updated date on this page will be revised accordingly.
• Major changes: You will be notified via SMS to your registered mobile or via banner notification on the platform — at least 7 days in advance.
• Legal changes: You will be notified directly by email or SMS and asked to consent to the updated policy.

Continued use of the platform after any changes have been made will be considered acceptance of the updated policy. The date of the latest update will always be shown at the top of this page.

For any privacy-related questions, complaints, or requests, please contact our Data Privacy Team:

• Email: privacy@hdajee.bet
• General Support: support@hdajee.bet
• Response time: Within 30 business days (typically within 72 hours)
• Language: You can reach us in both Bengali and English.

If you are not satisfied with our Privacy Policy or how your data is handled, you have the right to lodge a complaint with an international data protection authority.